Privacy Policy

1) Introduction

Bombay Durga Bari Samiti (“we”, “our”, or “us”) is committed to protecting the privacy of all users who interact with our website or services. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal information.

By accessing or using our website, submitting forms, or donating via any channel, you explicitly consent to the collection and use of your information as described herein.

2) Information We Collect

a) Personal Information

We may collect the following information when you donate, register, contact us, or participate in our programs:

  • Full Name
  • Mobile Number
  • Postal Address
  • PAN (for 80G receipts)
  • Payment details (processed securely by Razorpay)
  • WhatsApp number (if provided for communications)

b) Non-Personal Information

This includes:

  • Browser type and version
  • Device information
  • IP address and location
  • Usage statistics, clickstream, and referral URLs

3) Consent

By submitting personal information through our website or forms, you expressly consent to:

  • The collection, processing, and use of your information
  • Communication via phone, SMS, and WhatsApp
  • Data sharing with payment and communication service providers

If you do not agree, please do not use this website.

4) How We Use Your Information

We use your data to:

  • Process and acknowledge donations
  • Issue tax receipts and 80G certificates
  • Communicate updates and event invitations
  • Improve user experience and website performance
  • Comply with legal and audit requirements

We do not sell, rent, or trade your personal data.

5) Payment Processing

All payments are securely processed via Razorpay, a PCI-DSS compliant payment gateway. We do not store any payment card details.

For Razorpay’s policies, please visit: https://razorpay.com/privacy/

6) WhatsApp and Third-Party Integrations

By providing your mobile number, you consent to receive messages via WhatsApp for donation receipts, event reminders, or volunteer updates. We use third-party API integrations strictly under data protection agreements.

7) Data Sharing and Storage

We may share your information with:

  • Razorpay and similar technology vendors
  • Statutory authorities (for 80G or legal compliance)
  • Internal volunteers or trusted vendors under NDA

Your data may be stored on secure servers in India or abroad, protected under appropriate legal safeguards.

8) Data Retention

We retain your personal data for up to 7 years or as required by Indian tax or charity laws. After that period, data may be anonymized or securely deleted.

9) Cookies and Tracking

Our website uses cookies to analyze site usage and improve functionality. You may disable cookies in your browser settings, but some features may be limited.

10) Third-Party Links

Our website may contain links to third-party websites or videos. Bombay Durga Bari Samiti is not responsible for their privacy practices. Please review their policies before sharing any data.

11) Data Security

We implement industry-standard measures including:

  • SSL encryption
  • Access controls and firewalls
  • Restricted admin access

In the event of a data breach, we will notify affected users and authorities as required.

12) Children's Privacy

We do not knowingly collect data from children under 13. If you believe a child has submitted data, you may reach out via our contact form to initiate removal.

13) Your Rights

You have the right to:

  • Request a copy of your personal data
  • Request correction or deletion
  • Withdraw consent for communication

To exercise these rights, please use the contact form on our website.

14) Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

15) Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with the revised effective date. Continued use of our services constitutes acceptance of the changes.